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Educational Application Help

IS&T Educational Applications Support assists with online applications related to courses, grades, registration, and other tools for education at MIT. Available To Students, Faculty, Staff...

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Knowledge Base

Use the Knowledge Base to find answers to your computing and IT questions at MIT. Available To Students, Faculty, Staff, Affiliates Benefits and key features MIT individuals and organizations...

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Computer Repair: Hardware and Software

IS&T's Service Center offers a full range of computer repair services to the MIT community. Available To Students, Faculty, Staff, Affiliates Benefits and key features Warranty and out-of-warranty...

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Business Application Help

Navigating MIT's purchasing, reporting, and HR Payroll systems can be daunting. The Business Applications Support Team answers purchasing, accounting, financial reporting, building repair, and HR...

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Hardware Recommendations

The IS&T Service Desk assists the MIT community with computing needs analysis and purchasing advice. Available To Students, Faculty, Staff, Affiliates Benefits and key features IS&T makes...

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System Purchasing and Deployment

IS&T's Distributed IT Resources (DITR) team helps departments with the purchase of physical hardware. Available To Faculty, Staff Benefits and key features Improved reliability and usability of...

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Walk-in Computing Help

The IS&T Service Desk is located within the Atlas Service Center in Building E17. Stop by and get help with your computing needs in person. Available To Students, Faculty, Staff Benefits and key...

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Fee-based Personal Computing Support

IS&T's Distributed IT Resources (DITR) team contracts with Departments, Labs, and Centers (DLCs) for long- and short-term support contracts for the local computing environment. Available To...

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Telephone Services

MITvoip is the telephone service used by MIT. IS&T supports all aspects of the service, from the infrastructure, to the telephone devices used by DLCs, to help and repair. Available To Students,...

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Request Tracker (RT)

Request Tracker (RT) is an issue tracking system and can be accessed by members of the MIT community at help.mit.edu. Available To Students, Faculty, Staff, Affiliates Benefits and key features Works...

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Service Desk

The IT Service Desk provides the collective expertise of vendor-certified professional staff to assist the MIT community with all of its computing help needs.Note: On-site walk-in service is...

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DLC Direct Support

DLC Direct serves as an on-demand ‘one-stop-shop’ to handle anything from routine IT tasks to consultations and implementation of IT services.Available To Faculty, Staff Benefits and key features...

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Knowledge Base

Use the Knowledge Base to find answers to your computing and IT questions at MIT.Available To Students, Faculty, Staff, Affiliates Benefits and key featuresMIT individuals and organizations contribute...

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Online Learning

Learn new business, creative, and tech skills with expert-led online video tutorials—anytime, anywhere.Available To Students, Faculty, Staff Benefits and key features Intuitive interface: Find and view...

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Laptop Recommendations for Students

IS&T is here to provide you with advice and support on IT issues during your time at the Institute. Below are minimum computer hardware configurations for incoming MIT students.NOTE: These are...

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